Legal
About our Policies
In addition to working within the parameters set out by SASLI’s Agency Registration Criteria and Association of Sign Language Interpreters Corporate Membership (ASLI) criteria, BSLISScotland has itself developed a collection of modern documents and policies from which to guide and underpin its practice:
- Customer Service Policy
- Complaints Procedure
- How to Complain Information Leaflet
- Equal Opportunities Policy
- Code of Business Ethics
- Health & Safety Policy Statement
- Recruitment Policy
- Secure Handling of Disclosure Information Policy
- Pricing & Cancellation Policy